Arnold Mackles, MD, MBA
Licensed Healthcare Risk Manager
Patient Safety Expert
- CME / CE Trainer
- Keynote Speaker and Presenter
- Program Development
- Industry Consultant
Arnold Mackles, MD, MBA, LHRM is a nationally recognized expert on Patient Safety. His areas of expertise extend into: Proactive Prevention of Medical Errors, Reducing Unnecessary Hospital Re-admissions, Risk Management, Healthcare Performance Improvement Strategies, and Creating / Maintaining a Safer Healthcare System, Medication Delivery, Root Cause Analysis, Healthcare Technology, Emerging Leadership Strategies in Patient Safety, as well as International Patient Safety.
Dr. Mackles brings a refreshing, innovative, and solutions-based approach to Patient Safety and Emerging Leadership Strategies in Patient Safety, designed to be customized and highly effective for diverse healthcare professionals, cultures, and environments. He integrates human creativity and responsibility with cutting edge technology-driven tools to optimize safety and minimize liability.
His training and CME / CE programs have been nationally acclaimed as timely, necessary, entertaining, and valuable. While the healthcare industry rides the wave of national transformation and strategic shifts, Dr. Mackles’ programs and systems are pragmatic, contemporary, and ‘ahead of the wave.’ He “leads the field” in his commitment to improving patient safety, reducing medical errors, and enhancing the overall reputation and quality of medical care. Program evaluations from physicians, nurses, CME directors, and other healthcare professionals are stellar and verifiable.
Dr. Mackles ensures that his programs and strategies for patient safety are predicated on a clear and precise communications infrastructure. Technology can, often times, replace written documentation such as medical orders. But verbal communications must also be mastered as well. Dr. Mackles teaches how to ensure that the “right” questions are asked; that the “right” amount of time is given to provide the “right” answers; and that “backup supports” are in place to support all patient safety efforts and policies to reduce medical errors.
While teaching new and valuable material, Dr. Mackles continues to research and create tomorrow’s programs to ensure that constant and never-ending improvement becomes a culture that is embraced; and organizational commitment to excellence and industry leadership is the ultimate mission. He also offers consultative services to hospitals and medical facilities seeking to assess and improve patient safety and reduce liability.
Dr. Mackles is a former hospital-based physician with more than 20 years of experience, specializing in neonatology. He was a Neonatologist / Pediatrician for Pediatrix Medical Group, Florida Regional Neonatal Associates, and St. Mary’s Hospital (all located in South Florida), between 1983 and 2005. His experience and background as a physician clearly exposed him to the challenges the medical profession faced and the need to significantly improve patient care and reduce medical errors. In 2006, Dr. Mackles made the decision to become a full time advocate for patient safety. He now travels the country as a speaker, trainer, and consultant for healthcare systems and providers to improve patient safety and reduce or eliminate avoidable medical errors.
Dr. Mackles’ credentials include a Neonatology Fellowship from Cornell University Medical Center, a Pediatric Residency from Lenox Hill Hospital in New York, a Medical Degree (MD) from the University of Bologna in Italy, an MBA Degree from Nova Southeastern University, and he received his Bachelor’s Degree (Pre Med) from Syracuse University. Dr. Mackles attained his Healthcare Risk Management Licensure through studies at the University of South Florida and is a Certified Healthcare Compliance Officer and Certified Healthcare Compliance Consultant awarded by Healthcare Compliance Resources. Dr. Mackles has served as an Instructor and Program Developer for the Risk Management and Patient Safety Program at the University of Florida.