Live, In-Person CME/CE Program for Physicians, Nurses, and Allied Health Professionals

The objective of this program is to describe the pivotal role that organizational culture plays in daily patient care and provide easy-to-implement strategies to create a safe and just healthcare culture. The creation of a fair and open healthcare environment can be quite effective in reducing medical errors and improving overall quality. These improvements and techniques are introduced by nationally renowned physician / speaker Arnold Mackles. Dr. Mackles has addressed medical audiences throughout the United States and his message is timely, effective, and his presentation style engaging and motivating. His programs are supported by highly credible references from well-respected CME and health care professionals.

Creating a Patient Safety Culture in Healthcare covers organizational situations that have particularly high rates of medical errors and provides physicians and health care professionals with specific strategies to measurably improve patient safety and quality of care. Topics include:

• Evaluating Healthcare Culture
• The Role of Teamwork in Culture Creation
• Providing an open and Transparent Environment
• Addressing Disruptive Behavior
• Leadership Responsibilities in a Safety Culture
• Confidential and Privileged Reporting of Adverse Events

Dr. Mackles presented his highly effective program, Doctor, Tie Your Shoes Before You Trip – The Prevention of Medical Errors, on two occasions. His delivery style, the information he presents, and the rapport he builds with his audience is outstanding. He is an excellent communicator with an important message to deliver.