Live, In-Person CME/CE Program for Physicians, Nurses, and Allied Health Professionals

The objective of this program is to describe the pivotal role that organizational culture plays in daily patient care and provide easy-to-implement strategies to create a safe and just healthcare culture. The creation of a fair and open healthcare environment can be quite effective in reducing medical errors and improving overall quality. These improvements and techniques are introduced by nationally renowned physician / speaker Arnold Mackles. Dr. Mackles has addressed medical audiences throughout the United States and his message is timely, effective, and his presentation style engaging and motivating. His programs are supported by highly credible references from well-respected CME and health care professionals.

Creating a Patient Safety Culture in Healthcare covers organizational situations that have particularly high rates of medical errors and provides physicians and health care professionals with specific strategies to measurably improve patient safety and quality of care. Topics include:

• Evaluating Healthcare Culture
• The Role of Teamwork in Culture Creation
• Providing an open and Transparent Environment
• Addressing Disruptive Behavior
• Leadership Responsibilities in a Safety Culture
• Confidential and Privileged Reporting of Adverse Events

Dr. Mackles presented his informative and entertaining program entitled The Prevention of Medical Errors. The program was so successful that we have asked Dr. Mackles to return to facilitate another program on Hospital Risks and Patient Safety Issues at our facility. Dr. Mackles has also been invited to present another informative lecture at our sister hospital in Hialeah. We feel fortunate to have a leading professional who is willing and able to share his experience and knowledge with us so that we can continually improve our service to our patients.