Live, In-Person CME/CE Program for Physicians, Nurses, and Allied Health Professionals

Topics covered include:

• Creating a Positive Provider-Patient Relationship
• Improving Scores on HCAHPS Surveys
• Strategies to Improve Communication
• Successful Transition of Care Models
• Patient Medication Education and Reconciliation
• Ensuring Safe Discharges
• Reducing Hospital Readmissions

Now available to your organization by:
Arnold Mackles, MD, MBA
Healthcare Risk Manager
National Trainer & Presenter

Dr. Mackles presented a program at our “Orthopedic Alumni Conference” and it was very well received. The information was timely and the presentation was excellent. Being a physician, Dr. Mackles connected well with his audience, and we hope to have him speak again when the opportunity arises.