Live, In-Person CME/CE Program for Physicians, Nurses, and Allied Health Professionals

Topics covered include:

• Creating a Positive Provider-Patient Relationship
• Improving Scores on HCAHPS Surveys
• Strategies to Improve Communication
• Successful Transition of Care Models
• Patient Medication Education and Reconciliation
• Ensuring Safe Discharges
• Reducing Hospital Readmissions

Now available to your organization by:
Arnold Mackles, MD, MBA
Healthcare Risk Manager
National Trainer & Presenter

Dr. Mackles conducted a well presented and interesting lecture on the topic of Prevention of Medical Errors for our Medical Staff. The evaluations from our Medical Staff Members were very positive and the physicians gained better insight into techniques and methods for reducing / eliminating unnecessary medical errors. In the future, we would be glad to welcome him back to assist us in providing continuing education for our Medical Staff. Medical Error Prevention is an important subject and by having a physician who has” been there and done that” facilitate the presentation; it gives a much higher level of credibility to his peers. A strong program that I highly recommend.