Live, In-Person CME/CE Program for Physicians, Nurses, and Allied Health Professionals

Topics covered include:

• Creating a Positive Provider-Patient Relationship
• Improving Scores on HCAHPS Surveys
• Strategies to Improve Communication
• Successful Transition of Care Models
• Patient Medication Education and Reconciliation
• Ensuring Safe Discharges
• Reducing Hospital Readmissions

Now available to your organization by:
Arnold Mackles, MD, MBA
Healthcare Risk Manager
National Trainer & Presenter

Dr. Mackles addressed a group of 45-50 attendees on his program, Doctor, Tie Your Shoes Before You Trip – The Prevention of Medical Errors. The responses from the evaluations were outstanding. The presentation was video fed live to our sister hospital and we videotaped the program and plan to use it for in-house training purposes over the next 6 months. We were very pleased with Dr. Mackles’ presentation and believe it was valuable for all who attended.