Live, In-Person CME/CE Program for Physicians, Nurses, and Allied Health Professionals

Topics covered include:

• Creating a Positive Provider-Patient Relationship
• Improving Scores on HCAHPS Surveys
• Strategies to Improve Communication
• Successful Transition of Care Models
• Patient Medication Education and Reconciliation
• Ensuring Safe Discharges
• Reducing Hospital Readmissions

Now available to your organization by:
Arnold Mackles, MD, MBA
Healthcare Risk Manager
National Trainer & Presenter

Dr. Mackles conducted an informative and well received presentation on the topic of Prevention of Medical Errors. The program was so well received by our attendees, that we have scheduled him to return to conduct two additional programs. Obviously, he is a successful physician who is able to communicate effectively with the audience to share common interests and challenges. He keeps his audience engaged and interested in his topic and we look forward to his future appearances.