Arnold Mackles, MD, MBA

Patient Safety Consultant, Speaker, and Expert Witness; Healthcare Risk Manager
(561) 762-1906
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7 Steps to Improve Patient Satisfaction

Patient Handoff

Live, In-Person CME/CE Program for Physicians, Nurses, and Allied Health Professionals

Topics covered include:

  • Creating a Positive Provider-Patient Relationship
  • Improving Scores on HCAHPS Surveys
  • Strategies to Improve Communication
  • Successful Transition of Care Models
  • Patient Medication Education and Reconciliation
  • Ensuring Safe Discharges
  • Reducing Hospital Readmissions

Now available to your organization by:
Arnold Mackles, MD, MBA
Healthcare Risk Manager
National Trainer & Presenter

Dr. Mackles addressed a specialty medical society CME meeting of 150-200 OBGYN’s, nurses, and microbiologists who work in the field of reproductive medicine at Rancho Las Palmas Resort in Rancho Mirage, CA. His program, Doctor, Tie Your Shoes Before You Trip – The Prevention of Medical Errors, was very well received and addressed timely issues facing the healthcare community today.

Dr. Mackles brings a personable and professional approach to his talk; making fun of himself and providing stories and examples from his time spent as a physician. He connects with his audience as only a colleague who’s been there can.

Doctor, Tie Your Shoes Before You Trip is a lively , entertaining program addressing a very serious subject. It is a critical message physicians and healthcare professionals need to “get and use” for the good of their patients.

— Susan Reddy Butler, Executive Director, Pacific Coast Reproductive Society, La Mirada, California

CME Presentations on Patient Safety by Dr. Mackles

Improve HCAHPS Survey Scores
√ Improve Quality
√ Reduce Liability
√ Increase Compliance

Dr. Mackles, a former hospital-based physician with 20+ years of successful experience, is a Licensed Healthcare Risk Manager. He has a solid reputation for providing quality patient care safely and effectively, while minimizing risk exposure. Dr. Mackles is also a dynamic and provocative physician speaker and presenter. Dr. Mackles has served as an instructor for The University of Florida Risk Management and Patient Safety Program.

For arrangements, please
contact Dr. Mackles:

(561) 762-1906

www.drmackles.com

© 2022 Arnold Mackles, MD, MBA
  • Home
  • CME Presentations
  • CME Online
  • Expert Witness
  • Consulting
  • About
  • Testimonials
  • Contact